Privacy policy
This privacy policy governs the manner in which DIFFUSION.ie collects, uses, maintains and discloses information collected from users (referred to as 'you’ or 'your') of the www.diffusion.ie website (referred to as 'our website'). This policy applies to the DIFFUSION.ie website and all the products and services offered by DIFFUSION.ie.
WHAT DO WE DO WITH YOUR INFORMATION?
When you visit our website, we collect information in a variety of ways but not limited to, when you visit our website, register on the website, place an order or subscribe to our newsletter. We store the personal information you give us such as your name, mailing address, email address and phone number. You can choose not to provide certain information but be aware you may not be able make full use of our website features/services.
We use the information that you provide for such purposes as communicating with you to respond to requests and customise/improve our online services for you.
The information may be used for analysis, research or customer service purposes only. You may receive marketing or promotional emails from us. Please note that at any stage you can choose to opt out of our marketing or promotional emails by emailing info@diffusion.ie or following the detailed unsubscribe information at the bottom of each promotional email.
We will only use your data for the purpose for with it was intended and will not disclose it any manner that is incompatible with the purpose for which it was obtained.
SECTION 2 - CONSENT
When do I give my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@diffusion.ie or mailing us at:
DIFFUSION.ie, 95 Howth Road, Howth, D13 PV20, Dublin 13, IRELAND
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - How do we protect your information
Your personal information is stored on secure servers to protect against unauthorized access, alteration, disclosure or destruction. Payment transaction data is never stored by DIFFUSION.ie
Any payment transaction data is encrypted through Payment Card Industry Data Security Standard (PCI-DSS) and will only be used to process your order, using our payment partner’s system STRIPE. STRIPE adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
We will never pass on your personal details to a third party for marketing purposes.
Links
From time to time our website may link to other website. When you click on these links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our website uses Google Analytics to help us learn about who visits our website and what pages are being looked at.
Email Marketing
We use Omnisend as our email and marketing automation platform and your data will be transferred to the platform for processing in accordance with their Privacy Policy.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
We may use "cookies" to enhance our user experience. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent. If you do so please note that some parts of our website may not function properly.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@diffusion.ie or by mail at: DIFFUSION.ie, 95 Howth Road, Howth, D13 PV20, IRELAND
